Privacy Policy

Under the Privacy Policy, the services and information available to you on this website are provided to you in the form of free access by the owner, who is committed to privacy;

We assure users that no personal data will be provided to third parties without the prior consent of the data subject and that none of the personal data provided to us will be transferred, free of charge or commercially, to marketing companies;

As Renascer São Tomé e Príncipe is a Non-Governmental Organisation based in São Tomé e Príncipe, it is governed by Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR), which regulates the protection of natural persons with regard to the processing of personal data and the free movement of such data;

Privacy Policy Index:

1. identification of the owner and data controller

The Owner of this website and data controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union and other provisions relating to data protection is:

2. Information and Consent

The use of the Renascer São Tomé e Príncipe website is possible without the indication of any personal data, however, if a person or company wishes to make a contact or donation, it may be necessary to collect and process personal data;

The processing of personal data, such as name, address, email address or telephone number, follows the rules established in the General Data Protection Regulation (GDPR) and is in accordance with the data protection legislation applied in the European Union;

Through this data protection declaration, we inform the general public of the nature, scope and purpose of the personal data we collect, use and process; In addition, data subjects are informed, through this data protection declaration, of the rights to which they are entitled;

Renascer São Tomé e Príncipe has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website;

However, Internet-based data transmissions can in principle have security gaps, so absolute protection may not be guaranteed and for this reason all data subjects are free to transfer their personal data to our company via alternative means, for example by telephone;

3. Definitions

Renascer São Tomé e Príncipe’s data protection statement is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR) and must be legible and understandable to the general public, as well as to our customers and partners; To ensure this, we would like to explain the terminology used;

In this data protection declaration, we use the following terms:

a) Personal data: means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physiology, physiology and genetic, mental, economic, cultural or social identity of that person;

b) Data subject: An identified or identifiable natural person whose personal data are processed by the controller.

c) Treatment: is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Limitation of processing: is the marking of personal data held with the aim of limiting their processing in the future.

e) Definition of profiles: means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;

f) Pseudonymisation: is the processing of personal data in such a way that the personal data cannot be attributed to a specific individual data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person;

g) Controller: is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

h) Processor: is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

i) Recipient: is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the context of a specific enquiry in accordance with EU or Member State legislation are not considered recipients; The processing of this data by these public authorities must comply with the applicable data protection rules, in accordance with the purposes of the processing;

j) Third parties: is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent of the data subject:is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, gives his or her agreement to the processing of his or her personal data.

4. Data collection and general information

Renascer São Tomé e Príncipe collects a range of general data and information when a data subject or automated system accesses the website;

This data and general information is stored in the server’s log files and among the elements collected may be:

  • the types of browsers and versions used;
  • the operating system used by the access system;
  • the site from which an access system reaches our website (so-called referrers);
  • date and time of access to the website;
  • Internet address (IP address);
  • Internet access system provider (ISP);
  • any other data and information that may be used in the event of attacks on our information technology systems;

By using this data and general information, Renascer São Tomé e Príncipe does not draw any conclusions about the data subject;

On the contrary, this information is necessary for:

  • to deliver the content of our website to the user correctly;
  • optimise the content of our website, as well as its advertising;
  • ensure the long-term viability of our information technology systems and website technology;
  • provide police authorities with the information necessary for criminal proceedings in the event of a cyber-attack;

Therefore, Renascer São Tomé e Príncipe analyses data and information collected anonymously, with the aim of increasing the data protection and data security of our company and ensuring an optimal level of protection for the personal data we process;

The anonymised data in the server log files is stored separately from all personal data provided by a data subject;

5. Subscribe to our newsletters

At Renascer São Tomé e Príncipe, users have the opportunity to subscribe to our newsletters; The subscription request for this purpose determines which personal data is collected;

Renascer São Tomé e Príncipe regularly informs its clients, the interested public and partners through a newsletter about content related to our activity; The Renascer São Tomé e Príncipe newsletter can only be received by the person concerned if:

  • the data subject has a valid e-mail address;
  • the data subject has registered and agreed to receive the newsletter;

A confirmation email will be sent to the email address registered by the data subject the first time, for legal reasons, as part of a double opt-in procedure; This confirmation email is used to check that the owner of the email address is authorised to receive the newsletter;

During registration for the newsletter, we also store the IP address of the computer system assigned by the Internet Service Provider (ISP) and used by the data subject at the time of registration, as well as the date and time of registration;

The collection of this data is necessary to understand the (possible) misuse of a person’s email address at a later date and therefore serves the purpose of the legal protection of the controller;

Personal data collected as part of a newsletter registration will only be used to send our newsletter; In addition, newsletter subscribers may also be informed by email, provided that this is necessary for the operation of the newsletter service or the registration in question, such as in the case of modifications to the newsletter system, or in the case of a change in technical circumstances.

There will be no transfer of personal data collected by the newsletter service to third parties; Subscription to our newsletter can be terminated by the data subject at any time. The consent to store personal data, which the data subject has provided in order to send the newsletter, can be revoked at any time;

For the purpose of withdrawing consent, a corresponding link is provided in each newsletter; You can also unsubscribe at any time by communicating via this link.

6. Follow-up of actions in the newsletter

The Renascer São Tomé e Príncipe newsletter contains so-called tracking pixels; A tracking pixel is a miniature graphic embedded in emails, which are sent in HTML format, to allow log files to be recorded and analysed;

This allows for a statistical analysis of the success or failure of online marketing campaigns; Based on the embedded tracking pixel, Renascer São Tomé e Príncipe can see if and when an email was opened by a data subject and which links in that email were called up by data subjects;

This personal data collected in the tracking pixels contained in the newsletters is stored and analysed in order to optimise the sending of the newsletter, as well as to better adapt the content of future newsletters to the interests of the data subject; This personal data will not be passed on to third parties;

Data subjects can revoke their declaration of consent at any time by using the “double-opt-in” procedure; After a revocation, this personal data will be deleted;

Renascer São Tomé e Príncipe considers a cancellation of the newsletter subscription as a revocation;

7. Possibility of getting in touch via the website

Renascer São Tomé e Príncipe contains information that allows quick electronic contact with our company, as well as direct communication with us, which also includes a general e-mail address;

If a data subject contacts us by email or via a contact form, the personal data transmitted by the person concerned will be stored automatically;

Such personal data voluntarily transmitted by a data subject is kept for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties;

8. Routine deletion and blocking of personal data

The data controller shall process and store the data subject’s personal data only for the period necessary to fulfil the purpose of the storage, or to the extent permitted by the European legislator or other legislators to which the company is subject;

If the purpose of retention is not applicable, or if a retention period prescribed by the European legislator or another competent legislator expires, the personal data is blocked or deleted in accordance with legal requirements;

9. Rights of the data subject

  • Right of confirmation: each data subject has the right conferred by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to take advantage of this right of confirmation, he or she may, at any time, contact the persons responsible for data control in the company;
  • Right of access: each data subject has the right, conferred by the European legislator, to obtain from the controller free information about their personal data stored at any time and a copy of that information. In addition, European directives and regulations grant the data subject access to the following information:
    • The purpose of the treatment;
    • The categories of personal data concerned;
    • The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
    • Whenever possible, the expected period for which the personal data will be kept or, if this is not possible, the criteria used to determine this period;
    • The existence of the right to request from the controller the rectification or erasure of personal data, or the restriction of processing of personal data relating to the data subject, or to object to such processing;
    • The existence of the right to lodge a complaint with a supervisory authority;
    • When personal data is not collected directly from the data subject, any available information as to its origin
    • The existence of automated decisions, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of the processing for the data subject;
    • In addition, the data subject has the right to obtain information about whether personal data is transferred to a third country or to an international organisation; If this is the case, the data subject shall have the right to be informed of the appropriate guarantees relating to the transfer;
    • If a data subject wishes to make use of this right of access, they can, at any time, contact any employee of the company responsible for processing, Renascer São Tomé e Príncipe;
  • Right to rectification: each data subject has the right conferred by the European legislator to obtain from the controller, without undue delay, the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to complete incomplete personal data, including by means of a supplementary declaration; If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact any employee of the controller;
  • Right to erasure (right to be forgotten): each data subject has the right conferred by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller has the obligation to erase personal data without undue delay if one of the following reasons occurs:
    • The personal data is no longer necessary in relation to the purposes for which it was collected or has been otherwise processed;
    • The data subject withdraws the consent on which the processing is based pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR and where there is no other legal basis for the processing;
    • The data subject objects to processing pursuant to Article 21(1) of the GDPR and there are no legitimate grounds for processing, or the data subject objects to processing pursuant to Article 21(2) of the GDPR;
    • Personal data has been processed unlawfully;
    • Personal data must be erased in order to fulfil a legal obligation under Union or Member State law to which the controller is subject;
    • The personal data has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR;
    • If one of the above reasons applies, and a data subject wishes to request the erasure of personal data held by , he or she may, at any time, contact any employee of the controller; Renascer São Tomé e Príncipe shall immediately ensure that the request for deletion is complied with immediately;
    • If the controller has made the personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller shall, taking into account available technology and the cost of execution, take reasonable steps, including technical measures, to inform other entities processing the personal data that the data subject has requested erasure, provided that the processing is not necessary.
  • Right to object to processing: each data subject has the right, conferred by the European legislator, to obtain from the controller the objection to processing when one of the following situations arises:
    • The accuracy of personal data is contested by the data subject, during a period that allows the controller to verify the accuracy of the personal data;
    • The processing is unlawful and the data subject opposes the erasure of personal data and requests instead the restriction of its use;
    • The controller no longer needs the personal data for processing purposes, but they are required by the data subject for the establishment, exercise or defence of legal claims;
    • The data subject has objected to the processing pursuant to Article 21(1) of the GDPR, pending verification of whether the legitimate grounds of the controller override those of the data subject;
    • If one of the above conditions is met, and a data subject wishes to object to the processing of personal data held by Renascer São Tomé e Príncipe, he or she may, at any time, contact any employee of the controller; Renascer São Tomé e Príncipe will provide opposition to the treatment;
  • Right to data portability: Each data subject has the right, conferred by the European legislator, to receive their personal data, provided to a controller, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another controller, without obstruction from the controller to whom the personal data has been provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, or on a contract pursuant to Article 6(1)(b) of the GDPR, and the processing is carried out by automated means. Furthermore, when exercising his or her right to data portability under Article 20(1) of the GDPR, the data subject has the right to transmit personal data directly from one controller to another, where technically possible and where doing so does not affect the rights and freedoms of others. In order to claim the right to data portability, the data subject may at any time contact Renascer São Tomé e Príncipe;
  • Right to object: Each data subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her based on Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions. Renascer São Tomé e Príncipe will stop processing personal data in the event of objection, unless it can demonstrate legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If Renascer São Tomé e Príncipe processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This also applies to profiling insofar as it relates to such direct marketing. If the data subject objects to Renascer São Tomé e Príncipe to the processing for direct marketing purposes, Renascer São Tomé e Príncipe will no longer process the personal data for these purposes. In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to the processing of personal data for scientific or historical research purposes, or for statistical purposes, pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. In order to exercise the right to object, the data subject may contact Renascer São Tomé e Príncipe. In addition, the data subject is free in the context of the use of information society services and, notwithstanding Directive 2002/58/EC, to use their right to object by automated means and using technical specifications;
  • Automated individual decision-making, including profiling: Each data subject has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, provided that the decision does not involve data necessary for entering into or performance of a contract between the data subject and a data controller or is not authorised by Union or Member State law to which the controller is subject or is not based on the explicit consent of the data subject. If the data is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or is based on the data subject’s explicit consent, Renascer São Tomé e Príncipe shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision; If the data subject wishes to exercise their rights regarding automated individual decision-making, they can contact Renascer São Tomé e Príncipe at any time;
  • Right to withdraw data protection consent: Each data subject will have the right, which the European legislator grants, to withdraw their consent to the processing of their personal data at any time. If the data subject wishes to exercise their right to withdraw consent, they can contact Renascer São Tomé e Príncipe at any time;

10. Data protection provisions on the application and use of Facebook and Instagram

On this website, the data controller has integrated components of the company Meta Platforms Inc; Facebook and Instagram are social networks;

A social network is a place for social meetings on the Internet, an online community, which generally allows users to communicate with each other and interact in a virtual space; A social network can serve as a platform for exchanging opinions and experiences, or allow the Internet community to provide personal or business-related information; Facebook allows social network users to create private profiles, upload photos and create a network through friend requests;

The operating company for Facebook and Instagram is Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, United States; If a person lives in the European Union or Switzerland, the parent company is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland;

With each call-up to one of the individual pages of this website operated by the controller and on which a Facebook and/or Instagram component has been integrated, the web browser on the data subject’s information technology system is automatically prompted to download the display of the corresponding Facebook and/or Instagram component;

If the data subject is logged in to Facebook and/or Instagram at the same time, they will detect all calls to our website by the data subject – and for the entire duration of their visit to our website – and which specific pages have been visited by the data subject; This information is collected through the Facebook and/or Instagram components and associated with the respective account of the data subject;

If the data subject clicks on one of the Facebook and/or Instagram buttons integrated into our website, for example the “Like” button, or if the data subject sends a comment, the social network will match this information to the data subject’s personal Facebook user account and will retain the personal data;

If such transmission of information to Facebook and/or Instagram is not desirable for the data subject, he or she can prevent this by logging out of the respective social network before a call to our website is made;

The data protection information published by Facebook, available at https://www.facebook.com/privacy/policy/ and Instagram, available at https://privacycenter.instagram.com/policy/, information on the collection, processing and use of personal data by the respective social network.

In addition, the configuration options offered by Facebook and/or Instagram to protect the privacy of the data subject are explained; In addition, different configuration options are available to allow the elimination of data transmission to Facebook and/or Instagram;

11. Data protection provisions regarding the application and use of TikTok

On this website, the data controller has integrated components of the company TikTok; TikTok is a social network;

A social network is a place for social meetings on the Internet, an online community, which generally allows users to communicate with each other and interact in a virtual space; A social network can serve as a platform for exchanging opinions and experiences, or allow the Internet community to provide personal or business-related information; Facebook allows social network users to create private profiles, upload photos and create a network through friend requests;

A empresa operadora do TikTok é a ByteDance Ltd., Room 10A Building 2 No. 48 Zhichun Road, Haidian District, Beijing China. If a person lives in the European Union or Switzerland, the controller is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland;

With each call-up to one of the individual pages of this website operated by the data controller and on which a TikTok component has been integrated, the web browser on the data subject’s information technology system is automatically prompted to download the display of the corresponding TikTok component;

If the data subject is logged in to TikTok at the same time, TikTok will detect all calls to our website by the data subject – and for the entire duration of their visit to our website – and which specific pages were visited by the data subject; This information is collected through the TikTok components and associated with the data subject’s Facebook account;

If the data subject clicks on one of the TikTok buttons integrated into our website, for example the “Like” button, or if the data subject submits a comment, TikTok will match this information to the data subject’s personal TikTok user account and retain the personal data;

If such transmission of information to TikTok is not desirable for the data subject, he or she can prevent this by logging out of TikTok before a call to our website is made;

The data protection information published by TikTok, available at https://www.tiktok.com/legal/page/eea/privacy-policy/en-BR, provides information on the collection, processing and use of personal data by TikTok; In addition, the configuration options offered by TikTok to protect the privacy of the data subject are explained; In addition, different configuration options are available to enable the elimination of data transmission to TikTok;

12. Data protection information on the application and use of Google Analytics (with anonymisation function)

On this website, the controller has integrated the Google Analytics component (with the anonymiser function); Google Analytics is a web analysis service; Web analytics is the collection and analysis of data on the behaviour of visitors to our website; A web analytics service collects data about the website from which a person arrived (the so-called referrer), which pages were visited or how often and for how long a page was viewed; Web analytics is mainly used to optimise our website and to carry out a cost-benefit analysis of Internet advertising;

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States; If a person lives in the European Union or Switzerland, the controller is Gordon House, Barrow Street, Dublin 4, Ireland;

The purpose of the Google Analytics component is to analyse the traffic on our website; Google uses the data and information collected, among other things, to evaluate the use of our website and provide online reports showing activity on it and to provide other related services;

Google Analytics places a cookie on the data subject’s information technology system; The definition of cookies is explained above; By setting the cookie, Google is able to analyse the use of our website; During the course of this technical procedure, the Google company acquires knowledge of personal information, such as the IP address of the data subject, which serves Google, among other things, to understand the origin of visitors and clicks and subsequently create commission agreements;

The cookie is used to store personal information, such as the time of access, the location from which access was made and the frequency of visits to our website by the data subject; With each visit to our website, this personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America; This personal data is stored by Google in the United States of America; Google may pass on this personal data collected through the technical procedure to third parties;

The data subject can prevent the setting of cookies via our website at any time by means of a corresponding setting in the web browser used and thus deny the setting of cookies; Such an adjustment would also prevent Google Analytics from setting a cookie on the data subject’s information technology system; In addition, cookies that are already in use by Google Analytics can be deleted at any time via a web browser or other software programmes;

The data subject has the possibility to object to the collection of data that is generated by Google Analytics, which is related to the use of our website, as well as the processing of this data by Google; To do this, the data subject must download an extra browser add-on from https://tools.google.com/dlpage/gaoptout and install it. This extra add-on tells Google Analytics, via JavaScript, that any data and information about web page visits cannot be transmitted to Google Analytics;

The installation of extra browser add-ons is considered an opposition to Google; If the data subject’s information technology system is subsequently deleted, formatted or newly installed, the data subject must reinstall the browser add-ons to deactivate Google Analytics; If the browser add-on has been uninstalled by the data subject or by any other person who is attributable to their sphere of competence or has been deactivated, it is possible to carry out the reinstallation or reactivation of the extra browser add-ons;

13. Legal basis for data processing

The GDPR serves as the legal basis for data processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with the supply of goods or any other service, the processing is carried out on the basis of Article 6(1)(b) of the GDPR;

The same applies to processing operations that are necessary for the execution of pre-contractual measures, for example in the case of enquiries regarding our products or services; When our company is subject to a legal obligation for which the processing of personal data is necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 (1) of the GDPR; In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person;

14. The legitimate interests of the controller or a third party

When processing personal data on the basis of Article 6(1) of the GDPR, our legitimate interest is to conduct business in favour of the well-being of all our employees in a fair and lawful manner;

15. Period for which personal data will be kept

The criterion used to determine the period for which personal data will be stored is the respective legal retention period; After the end of this period, the corresponding data is deleted, provided that it is no longer necessary for the fulfilment of the contract or the initiation of a contract;

16. Provision of personal data as a legal or contractual requirement; Necessary requirement to enter into a contract; Obligation of the data subject to provide personal data; possible consequences of failure to provide such data

The provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual clauses (e.g. information about the contractual partner). Sometimes it may be necessary, in order to conclude a contract, for the data subject to provide us with personal data, which must then be processed by us; The data subject is, for example, obliged to provide personal data when our company signs a contract with them; Failure to provide personal data will result in the contract with the data subject not being concluded;

Last updated: São Tomé, 25 July 2023

Renascer São Tomé e Príncipe
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